Delivery Policy

Can I place an order outside the GCC?

Currently Buckles & Belts covers the GCC only. We are planning to expand to other parts of the Middle East shortly, so please keep checking because we might start delivering to your country sooner than you think!

How can I track my order

DUBAI & SHARJAH FREE DELIVERY

 REST OF THE UAE:

For United Arab Emirates customers,  please contact us on 050 6757167 or via email at: info@bucklesandbelts.ae.

GCC & KSA:

When your order is shipped you will receive an SMS and an Email with your shipment details. These messages will contain your Airway Bill Number which will be a string of numbers e.g. 3992789952. This shipment number can be used to track your shipment.

Please visit the shipment company website (DHL, Aramex etc)

GCC:

Bahrain: – +973 (17) 330434 https://www.aramex.com/

Kuwait: – +965 (1) 820011 https://www.aramex.com/

Oman: – +968 (24) 473000 https://www.aramex.com/

Qatar: – +974 (4) 4200100 https://www.aramex.com/

Do you deliver internationally?

Currently we only ship to places within UAE and GCC.

Buckles & Belts only ships to places within UAE and GCC because of couriers’ restrictions. We are planning to expand Worldwide shortly, so please keep checking because we might start delivering to your country sooner than you think!  For questions please contact us on info@bucklesandbelts.ae

What do I have to present at the time of delivery?

FOR UAE PRE-PAID CUSTOMERS:

At the time of delivery, the courier will be asking for an identification for security purposes. Only government issued IDs will be accepted. (e.g. Emirates ID, UAE issued Driving License and Passport)

How can I change my delivery address after placing an order?

Please call us on +971 6 557 4993 or email us at info@bucklesandbelts.ae.

I’ve been waiting longer than your delivery promised, what should I do?

You can either call one of your friendly customer service team members on +971 6 557 4993 or send an email to info@bucklesandbelts.ae

What if the item I received is damaged on delivery?

At Buckles & Belts we always take extra care in packaging your items. However, in case the item you received was damaged, please inform us immediately via email at info@bucklesandbelts.ae

Is it only cash on delivery or can I use card on delivery?

DUBAI ONLY:

For deliveries in Dubai, you can use your credit card on delivery or pay in cash.

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